Terms & Conditions

Hotel Adya Chenang

Terms & Conditions

Welcome to PKB HOTEL MANAGEMENT & SERVICES SDN BHD for delight stay. Terms and conditions stated below applies to all visitors and users of https://www.adyahotel.com/chenang/. You are bound by these terms and conditions as long as you’re on https://www.adyahotel.com/chenang/

General

The content of terms and conditions may be change, move or delete at any time. Please note that https://www.adyahotel.com/chenang/ have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, https://www.adyahotel.com/chenang/ will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by PKB HOTEL MANAGEMENT & SERVICES SDN BHD.

Comments and Feedbacks

All comments and feedbacks to PKB HOTEL MANAGEMENT & SERVICES SDN BHD will be remain adyachenang@gmail.com.

User shall agree that there will be no comment(s) submitted to the https://www.adyahotel.com/chenang/ will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter

User shall agree that https://www.adyahotel.com/chenang/ may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification

The user shall agree to defend, indemnify and hold https://www.adyahotel.com/chenang/ harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site..

Inaccuracy Information

From time to time, there may be information on https://www.adyahotel.com/chenang/ that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice.

Termination

This agreement is effective unless and until either by the customer or https://www.adyahotel.com/chenang/. Customer must give prior notice for termination. However, https://www.adyahotel.com/chenang/ may also terminate the agreement with the customer with a prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

Check-In/Check-Out

Check-In From : 03:00PM
Check-Out Until : 12:00PM

Pets are not allowed

Children and Extra Bed

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0 – 2 year(s) : Stay for free if using existing bedding.
Children 3 – 11 year(s) : If need an extra bed, will incur an additional charge.

Guest 12 years older are consider adult(s) : must use extra bed which will incur an additional charges

Alcohol is not allowed in the property’s public area

A tourism tax for foreign tourists will be charge directly at the propert from September 1, 2017.

CANCELLATION AND REFUND POLICY

Cancellation and prepayment policies vary according to accommodations type.

REFUND POLICY

Your full refund will be issued once we have examined your reservation. Once it fulfil our cancellation policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:

  1. Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 14 working days.
  2. Credit card refunds services, refunds will be sent to the card-issuing bank.

Kindly contact your card-issuing bank with regards to the duration of the credit refunds.

Cancellation must be made before 48 hours from the arrival date.